BPO · PHILIPPINES
Payroll, compliance, and reporting for Philippine BPOs.
Night-shift differential, PEZA income segregation, BIR 2316 at scale, and SOC2 pass-through — one system that closes month-end the same day, not in four.
SuccessFactors was priced for an APAC headquarters, Sprout handles local payroll but not PEZA reporting, and month-end close still takes four days of Excel work for 500 agents.
What this costs you today
Month-end payroll close takes three to five days.
SuccessFactors exports are corrected in Excel for night-shift differential and tardiness before import into a separate BIR tool. The seam between those two systems is where the time and the errors live.
PEZA incentive income is misclassified every quarter.
SAP SuccessFactors and NetSuite do not segregate PEZA-registered billables from non-registered revenue at transaction level. Reclassification happens as a quarterly journal entry — too late for clean incentive reporting.
BIR 2316 at scale is a manual fire drill.
Operators processing 20–50 leavers per week cannot generate 2316 certificates reliably without a system-level trigger. Sprout HR handles mid-market payroll but not 2316 at BPO headcount density.
WHO YOU’RE QUOTING TODAY
The incumbents — and what they quote.
- SAP SuccessFactors₱2.5M–6M/year SaaS (indicative range)
- Workday HCM₱3M–8M/year SaaS (indicative range)
- Sprout HR₱300K–700K/year SaaS (indicative range)
- NetSuite₱800K–1.8M/year SaaS (indicative range)
A mid-size Philippine call-center group (1,200 FTEs, three sites) running SAP SuccessFactors plus a separate BIR compliance tool paid ₱3.2M/year across three subscriptions. A comparable Orkids build is a one-time fee, owned outright, with month-end close cut from four days to same-day. (Composite illustration based on PH market patterns.)
BY THE NUMBERS
Sources: Orkids internal pricing data, public vendor PH licensing benchmarks. Figures reflect one-time build cost ranges; ongoing support is optional and separately priced.
THE RECEIPT
What BPO operators are quoted today — and what we build for.
- SAP SuccessFactors₱2.5M–6M/year SaaS (indicative range)
- Workday HCM₱3M–8M/year SaaS (indicative range)
- Sprout HR₱300K–700K/year SaaS (indicative range)
- NetSuite₱800K–1.8M/year SaaS (indicative range)
- OrkidsOne fixed build fee · ₱50K–250K/mo optional, no lock-in
Typically 30–50% of what the vendors above quote you. You own the code at cutover.
A mid-size Philippine call-center group (1,200 FTEs, three sites) running SAP SuccessFactors plus a separate BIR compliance tool paid ₱3.2M/year across three subscriptions. A comparable Orkids build is a one-time fee, owned outright, with month-end close cut from four days to same-day. (Composite illustration based on PH market patterns.)
Competitor figures are indicative ranges from published list prices and Philippine tender data, shown for comparison only.
BUILD MODULES · 6 OF 16
The modules a BPO operation runs on.
- PayrollSee module
- HRSee module
- BIR ComplianceSee module
- TreasurySee module
- ReportingSee module
- Ops CopilotSee module
All 16 modules are available. Talk to a founder about the full scope.
We replace. We build. We optimize.
Every line of code we write is yours at cutover. No license. No annual increase. No lock-in.
HOW WE WORK WITH YOU
Your operations team talks to us directly in their language. No translator. No 2-day email chain.
Your account manager sits in Cebu and joins your standups — English, Cebuano, or Tagalog. Senior architecture, AI-assisted build, human review. Custom-built for your business, not shrink-wrapped.
Questions buyers ask.
Yes. NSD is computed at 10% of the regular hourly rate at the time-record level, not as a flat approximation. Every payslip line traces to its shift record.
Compressed work weeks and rotating shifts are mapped during scoping so the engine reflects your actual schedule structure, not a generic template.
Yes. Multi-entity PEZA setups, BOI subsidiaries, and mixed-registration groups are scoped at data-model level on day one; each entity's officer sees their own view.
PEZA incentive-income tracking, CREATE Act income segregation, and consolidated group reporting are built into the entity structure, not bolted on at quarter-end.
The system generates 2316 certificates automatically on offboarding trigger, flags substituted-filing eligibility, and routes the signed-copy workflow to HR.
Operators processing 20–50 leavers per week cannot manage this manually without errors that return as BIR deficiency notices. The trigger removes the fire drill.
Yes. Data residency is a hosting configuration. We deploy on Philippine-region infrastructure and document the data flows for your client's auditors.
If a data processing agreement or access-control evidence is required for a SOC2, ISO 27001, or PCI-DSS pass-through clause, we produce it as part of the build documentation — not a vendor policy PDF.
Data audit in week zero (free), employee master export, PEZA and BIR history load, two parallel payroll cycles, then cutover.
Government contribution records are pulled from remittance registers, not SuccessFactors, because most implementations do not keep them in sync. We have not missed a stated payroll date during a migration.
Related pages
- WHAT WE BUILDEMRCustom EMR for Philippine operations — yours, source code and all, at go-live.
- FOR THESE INDUSTRIESFor HealthcareCustom software for Philippine healthcare, live in weeks and owned at cutover.
- FOR THESE INDUSTRIESFor DistributionCustom software for Philippine distribution, live in weeks and owned at cutover.
- FOR THESE INDUSTRIESFor IT ServicesCustom software for Philippine it services, live in weeks and owned at cutover.
Orkids is a Philippine AI engineering firm that builds custom, agent-native operations software for Philippine enterprises — owned outright, with source code on day one — replacing SAP, Salesforce, Oracle, and Odoo in two to three weeks at ten to thirty percent of leading-ERP cost.
Before you sign that quote, talk to a founder.
30-minute fit call. Free prototype if we agree on scope. No procurement loop.